Privacy Policy
Effective: January 1, 2025
1. Who we are
Side By Tech LLC is a technology services company providing voice systems, cloud infrastructure, and business integrations. We are based in New York. You can reach us at hello@sideby.tech or +1-585-537-1181.
2. Information we collect
We collect information you provide directly:
- Name, email address, and phone number when you contact us or book a call
- Company name and description of your systems when you submit an inquiry
- Support ticket content when you submit a support request
We also collect standard web analytics data including pages visited, referrer, and device type. We do not use third-party advertising trackers.
3. How we use it
- To respond to your inquiries and provide services
- To send you information relevant to our engagement (no marketing lists)
- To improve how our website and services perform
We do not sell your data. We do not share it with third parties except as required to deliver services (e.g., a scheduling tool to book calls).
4. Data retention
We retain contact and inquiry data for as long as we have an active or potential business relationship. If you would like your data removed, email hello@sideby.tech and we will respond within 10 business days.
5. Security
We use industry-standard practices to protect the data we hold. We do not store payment information directly. Payments, if applicable, are handled by PCI-compliant processors.
6. Your rights
You have the right to access, correct, or delete personal information we hold about you. Contact us at hello@sideby.tech. We do not discriminate against users who exercise privacy rights.
7. Changes to this policy
We may update this policy. Material changes will be noted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.
8. Contact
Questions about this policy: hello@sideby.tech or +1-585-537-1181.
