What we have built
15 years of production deployments across enterprise, government, and regulated environments. Specific client names are kept confidential.
Voice Systems
Multi-site hosted PBX deployment for a regional healthcare group - unified 6 locations onto a single cloud platform with centralized administration and call reporting
SIP trunking migration for a legal services firm - replaced legacy ISDN lines with modern carrier connections, reducing monthly carrier cost by 40%
AI receptionist deployment for a real estate team - automated inbound call handling and lead qualification with CRM integration
Cloud Infrastructure
AWS infrastructure build for a software startup - VPC design, EC2 provisioning, RDS setup, CloudFront distribution, and IAM policy architecture
Cloud cost optimization for a mid-size company - identified and eliminated $2,400/month in unused resources through audit and rightsizing
Disaster recovery design for a regulated environment - multi-region failover architecture meeting RTO requirements with documented runbooks
Integrations
Salesforce and phone system integration - CTI connector linking call activity directly to Salesforce records with automated lead creation
Custom webhook pipeline connecting a field service platform to billing and CRM - eliminated manual data entry across three systems
AI-powered follow-up automation - post-call transcription and automated email sequences triggered by call outcome
Want to talk through a specific use case? Book a call.
Book a Strategy CallIf your systems feel harder than they should be, they probably are.
15 minutes. No pressure. Just a real conversation about your systems and what is slowing you down.
AWS Certified · Cisco Certified · SIP School (SSCA) · 15+ years in production
